Privacy Policy

Last updated: January 24, 2026

1. Introduction

Willowcommerce (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multichannel e-commerce management platform.

2. Information We Collect

Personal Information

• Name and contact information (email, phone number, address)
• Account credentials
• Payment and billing information
• Business information (company name, tax ID)

Usage Information

• Log data and device information
• Usage patterns and preferences
• Marketplace integration data
• Inventory and order information

3. How We Use Your Information

• To provide and maintain our services
• To process transactions and send related information
• To send administrative information and updates
• To respond to inquiries and offer support
• To improve our platform and develop new features
• To detect and prevent fraud or abuse

4. Information Sharing

We may share your information with third parties only in the following circumstances:

• With marketplace platforms you connect (Amazon, eBay, Walmart, etc.)
• With service providers who assist in our operations
• To comply with legal obligations
• With your consent or at your direction

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@willowcommerce.ai
Address: 1050 Wall Street West 660, Lyndhurst, New Jersey – 07071