Privacy Policy

Last updated: July 14, 2022

This privacy notice for Global Business Commerce (doing business as Willow Commerce) (“Willow Commerce,” “we,” “us,” or “our”) , describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you

  • Visit our website Willow Commerce B2B Ecommerce Solutions, or any website of ours that links to this privacy notice
  • Download and use our mobile application (Global Business Commerce), our Facebook application (Global Business Commerce), or any other application of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at amar@willowcommerce.ai

Summary Of Key Points

This summary highlights key points from our privacy notice. For more detailed information on any of these topics, simply click the link next to each point or use the Table of Contents below to navigate directly to the section you need. You can also Go to Table of Contents.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Willow Commerce and the Services, the choices you make, and the products and features you use. learn more about the personal information we process here to learn more.

Do we process any sensitive personal information? We may handle sensitive personal information when required, either with your consent or as allowed by applicable law. For more details, please review our sensitive information processing policy.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your information? We handle your information to deliver, enhance, and manage our services, communicate effectively, ensure security and fraud prevention, and comply with legal requirements. Additionally, we may process your information for other purposes with your consent and always on a valid legal basis. Learn more about our practices by reviewing our detailed information usage policy.

In what situations and with which parties do we share personal information? We may share your information in certain circumstances and with specific third-party partners. For further details, please review our information-sharing policy.

How do we keep your information safe? At Willow Commerce, we use a combination of organizational and technical measures to protect your personal information. While we make every effort to maintain the highest level of security, no method of electronic transmission or data storage is completely immune to risks. As such, we cannot guarantee that hackers, cybercriminals, or other unauthorized third parties will not breach our security and access your information. Learn more about how we safeguard your data.

What are your rights? Depending on your location, privacy laws may grant you specific rights concerning your personal information. To learn more about your rights, please review our privacy rights policy.

How do you exercise your rights? The easiest way to exercise your rights is by filling out our data subject request form available exercise your data privacy rights, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about how Willow Commerce uses the information we collect? Review our full notice on information sharing practices.

Table Of Contents

  1. What Information Do We Collect?
  2. How Do We Process Your Information?
  3. What Legal Bases Do We Rely On To Process Your Personal Information?
  4. When And With Whom Do We Share Your Personal Information?
  5. Do We Use Cookies And Other Tracking Technologies?
  6. How Do We Handle Your Social Logins?
  7. How Long Do We Keep Your Information?
  8. How Do We Keep Your Information Safe?
  9. What Are Your Privacy Rights?
  10. Controls For Do-Not-Track Features
  11. Do California Residents Have Specific Privacy Rights?
  12. Do We Make Updates To This Notice?
  13. How Can You Contact Us About This Notice?
  14. How Can You Review, Update, Or Delete The Data We Collect From You?
1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • names
  • phone numbers
  • email addresses
  • mailing addresses
  • usernames
  • contact preferences
  • passwords
  • contact or authentication data
  • billing addresses
  • debit/credit card numbers
  • job titles
    Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information
  • financial data

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by authorize.net, Paypal and Amazon Pay. You may find their privacy notice link(s) here: Visa Privacy Policy and PayPal Privacy Policy and Amazon Payments Privacy Policy

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect the information described in the section called HOW DO WE HANDLE YOUR SOCIAL LOGINS? below.

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

  • Geolocation Information. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
  • Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device’s settings.

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice.

The information we collect includes:

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
  • Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

Information collected when you use our Facebook application(s). We by default access your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, check-ins, and likes, and you may choose to grant or deny us access to each individual permission. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference page.

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